Privacy Policy

Last Updated: 9/03/2026

1. Introduction

Medology respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how Medology collects, uses, stores and protects personal data when you interact with our services, including:

  • our websites
  • educational programmes
  • mentoring and coaching services
  • events and workshops
  • digital learning platforms
  • communication channels.

This policy applies to all individuals who interact with Medology, including students, parents or guardians, school representatives, partners, suppliers and visitors to our websites.

2. Who We Are

Medology is a global healthcare education and leadership organisation providing programmes, mentoring and educational services to aspiring healthcare professionals.

The primary operating entity responsible for Medology’s global services is:

Medology Global FZ-LLC
United Arab Emirates

Certain operational, administrative and support services may be provided by affiliated entities, including:

Medology Ltd
United Kingdom

Unless otherwise stated, Medology Global FZ-LLC acts as the primary Data Controller for the purposes of applicable data protection laws.

Medology Ltd may act as a data processor or operational service provider supporting the delivery of Medology’s services.

3. Contact Details

If you have questions about this Privacy Policy or your personal data, you may contact us at:

Email: admin@medology.co.uk
Website: https://medology.co.uk

For privacy-related enquiries please include “Privacy Request” in the subject line.

4. Scope of this Policy

This Privacy Policy applies to personal data collected through:

  • Medology websites and digital platforms
  • programme registration forms
  • online learning platforms
  • event registrations
  • communications with Medology
  • social media interactions
  • third-party referrals or partner institutions.

It applies regardless of whether the data is stored electronically or otherwise.

5. Personal Data We Collect

We may collect the following categories of personal data.

Identity Data

  • full name
  • date of birth
  • username or profile details.

Contact Data

  • email address
  • telephone number
  • postal address.

Education and Application Data

  • academic background
  • educational interests
  • career aspirations
  • application materials submitted as part of mentoring programmes.

Transaction Data

  • payment records
  • purchase history
  • programme enrolment details.

Technical Data

  • IP address
  • browser type
  • device identifiers
  • website interaction data.

Communication Data

  • messages sent through our website
  • webinar participation
  • event engagement.

Media Data

  • photos, recordings or testimonials from events or programmes where consent has been obtained.

6. Special Category Data

Certain Medology programmes may involve voluntary disclosure of sensitive personal information such as educational history or personal experiences relevant to mentoring or coaching.

Where such information is collected, we ensure appropriate safeguards are implemented and process such data only where necessary for the provision of services or where consent has been provided.

7. Data Relating to Children

Many Medology programmes are designed for students under the age of 18.

Where services are provided to minors, personal data may be collected from or with the involvement of a parent or legal guardian.

We take appropriate safeguards to ensure the protection of children’s personal data and process such information only for legitimate educational purposes.

8. How We Use Personal Data

We use personal data for the following purposes:

Providing Educational Services

To deliver courses, mentoring programmes, workshops and learning resources.

Programme Administration

To manage registrations, schedules, programme materials and participation.

Customer Support

To respond to enquiries, provide assistance and manage communications.

Payment Processing

To process payments, refunds and financial transactions related to Medology services.

Service Improvement

To analyse website usage and improve our educational offerings.

Communication

To provide service updates, programme announcements and operational communications.

Marketing

Where permitted by law, we may send information about programmes or events that may be relevant to you. You may opt out at any time.

9. Legal Basis for Processing

Where applicable laws such as the UK General Data Protection Regulation (UK GDPR) or EU GDPR apply, we process personal data on the following legal bases:

  • performance of a contract
  • legitimate interests
  • compliance with legal obligations
  • consent.

10. Payment Processing

Payments for Medology services are processed through secure third-party payment providers including:

  • Stripe
  • regulated banking institutions.

Payment information is processed directly by these providers and is not stored on Medology systems.

11. Data Sharing

We may share personal data with trusted service providers where necessary to operate our services.

These may include providers of:

  • payment processing
  • website hosting and infrastructure
  • email communications
  • analytics services
  • learning management systems
  • professional advisory services such as legal, accounting or compliance support.

All service providers are required to process personal data securely and only in accordance with our instructions.

We do not sell personal data.

12. International Data Transfers

Medology operates internationally and personal data may be processed in multiple jurisdictions.

Where personal data is transferred internationally, we implement appropriate safeguards to ensure adequate protection of personal data, including:

  • contractual data protection safeguards
  • equivalent legal protections
  • recognised international data transfer mechanisms where required.

13. Data Retention

Personal data will be retained only for as long as necessary to fulfil the purposes described in this policy.

Certain data, including financial records, may be retained for up to 7 years to comply with regulatory, accounting or legal obligations.

14. Data Security

Medology implements appropriate technical and organisational measures to protect personal data, including:

  • secure hosting environments
  • encryption where appropriate
  • controlled access to personal data
  • internal security procedures.

These measures are designed to prevent unauthorised access, disclosure or loss of personal data.

15. Your Rights

Depending on your jurisdiction, you may have rights including:

  • access to personal data held about you
  • correction of inaccurate information
  • deletion of personal data
  • restriction of processing
  • objection to processing
  • data portability.

Requests may be submitted using the contact details provided above.

We aim to respond to legitimate requests within one month.

16. Cookies and Website Analytics

Our website uses cookies and similar technologies to improve user experience and analyse website performance.

You may manage cookie preferences through your browser settings.

17. Third-Party Websites

Our website may contain links to third-party websites. Medology is not responsible for the privacy practices of those websites.

Users are encouraged to review the privacy policies of external websites.

18. Changes to this Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or operational practices.

The latest version will always be available on our website.

19. Complaints

If you have concerns regarding the handling of your personal data, please contact us first so we can attempt to resolve the issue.

Where applicable, individuals may also lodge complaints with relevant supervisory authorities such as the UK Information Commissioner’s Office (ICO).