Safeguarding Policy

Why We Have This Policy

At Medology, our vision extends beyond helping students gain admission to university. We aim to foster a supportive, vibrant community that creates an enjoyable experience through the process, and beyond. The safety and welfare of our students is our top priority. This safeguarding policy is designed to protect the children, young people, and adults we support, providing guidance for our team on child protection principles.

Our events, both online and in-person, primarily serve students aged 16-18 undertaking their A Levels. We ensure safe venues for in-person events and appropriate security measures for online events. This policy applies to all activities at all times. If events are held in association with schools or external organisations, we comply with and are also covered by their safeguarding procedures. This policy does not cover activities by other organisations at our event venues.

Who This Policy Applies To

This policy applies to all individuals working on behalf of Medology, including team members, volunteers, and freelancers. Any failure to adhere to these principles will be taken seriously, escalated to the necessary authorities, and may result in removal from the organisation.

What This Policy Is Based On

Our safeguarding policy is grounded in UK legislation concerning child protection, including:

  • Children's Act 1989 and 2004: Provides the legal framework for the care and protection of children.
  • Education Act 2002: Establishes the responsibilities of schools and educators in safeguarding children.
  • Keeping Children Safe in Education (DCSF, 2017): Offers guidance on safeguarding in educational settings.
  • Human Rights Act 1998: Ensures protection of individual rights.
  • Data Protection Act 1998: Regulates the processing of personal data.
  • Equality Act 2010: Protects against discrimination.
  • Public Interest Disclosure Act 1998: Protects whistleblowers.
  • Care Act 2014: Focuses on the well-being of adults in need of care.

We will continue to review and update this policy in line with the latest legislation and guidance.

Our Team

Our team of medical and dental school admissions mentors consists of medical and dental students from universities across the UK. All are rigorously trained and qualified to deliver high-quality teaching and mentoring for the different facets of medical and dental school applications. All team members have undergone an enhanced Disclosure and Barring Service (DBS) check on entry to medical or dental school and are cleared to work with children, young people, and vulnerable individuals.

During the onboarding process, all team members must agree to act in accordance with our internal Code of Conduct and engage in our internal safeguarding briefings.

Any external individual who works with Medology will also be DBS checked or, if they are based outside the UK, cleared to an equivalent level. They will be made aware of our approach towards safeguarding.

Individual Responsibility

Each member of the Medology team is expected to adhere to our Code of Conduct and uphold the values and principles we stand for. In the unfortunate event that a team member engages in behaviour that violates these standards, Medology will take appropriate action to address the situation. However, it is important to understand that the organisation does not accept responsibility for individual transgressions. The responsibility for such actions lies solely with the individual involved.

Consequences of Misconduct

  1. Investigation: A thorough investigation will be conducted by the Designated Safeguarding Officers (DSOs) to understand the nature and extent of the misconduct.
  2. Action: Based on the findings, appropriate disciplinary action will be taken, which may include suspension, termination of involvement with Medology, or other measures deemed necessary.
  3. Notification: Relevant authorities will be notified if the behaviour violates legal standards, and appropriate steps will be taken to comply with legal requirements.

Our Stance

Medology does not condone or tolerate any form of misconduct or inappropriate behaviour. While we will act swiftly and decisively to address any such incidents, we emphasise that:

  • The actions of individual team members do not reflect the views or values of Medology as an organisation.
  • The organisation cannot be held responsible for the personal actions of team members that fall outside the scope of their professional duties with Medology.
  • All team members are regularly reminded of their personal responsibility to uphold the highest standards of conduct both within and outside of their roles in Medology.

To mitigate risks and support a safe environment, Medology will:

  • Continue to provide regular safeguarding training and updates to all team members.
  • Encourage a culture of openness where concerns and inappropriate behaviour can be reported without fear of reprisal.
  • Ensure that all team members are aware of the processes in place for dealing with misconduct and the importance of personal accountability.

Social Media Policy

As part of our vision to create a community for our students, we have WhatsApp group chats for students to communicate with each other, seek advice from the team, and support each other through the process. Each group chat will have Medology representatives trained in safeguarding to maintain professionalism and ensure that the chat remains on topic. While the purpose of our group chats is centred around academia and educational discourse, we do allow room for more general conversation as long as it is kept to an appropriate level because we appreciate the need for a healthy balance. If any individual in these chats breaches the standards of professionalism we expect, they will be removed without warning. By joining our chats, we assume that our students are aware of the potential risks and have the necessary parental consent to participate.

The standards we expect from students on these platforms are the same as expected from them as future doctors and dentists by the GMC and GDC. Please refer to the GMC and GDC guidelines for more detail.

We appreciate that these group chats allow individuals to establish private communication outside of them, and this comes with risks. We do not condone this and are unable to accept responsibility for anything that happens as a result of this, be it online or in-person. We will encourage students not to entertain any private messages they receive as a result of being part of a Medology WhatsApp group.

We also do not accept responsibility for any views and opinions that students express on these platforms. Additionally, views and opinions expressed by Medology representatives do not necessarily represent the entire organisation.

If students have any personal queries, concerns, or anything which would not be suitable to share on the group, we ask that they contact Medology via our official communication streams, such as Instagram, our website, or email. Please do not message individual members of the team on WhatsApp as we are unable to reply to private messages from students, unless explicitly authorised as part of a course such as The Interview Journey.

Safeguarding Training

Our commitment to safeguarding means that we run periodic safeguarding training sessions for our team, which are mandatory to attend. We will ensure that each team member meets the highest standards.

Our Expectations

Members of the Medology team:

  • Have been trained to deal with any safeguarding concerns that may arise whilst carrying out their duties, and understand the importance of maintaining the highest standards of safeguarding.
  • Uphold the standards of professionalism expected of them and act in accordance with the team Code of Conduct and other internal policies.
  • Will give their best towards all students they interact with in the Medology community, without any favouritism or discrimination.
  • Keep an easygoing demeanour but maintain a professional relationship with students and their families. It is important to note that friendliness should not be mistaken for friendship. Members of the team will not establish personal contact or interaction with students or their families outside of the Medology setting.

Examples of Concerns

This list is not exhaustive, but here are some examples of safeguarding concerns that members of the Medology team may look out for:

  • Bullying or Harassment: Unwanted behaviour intended to hurt someone or create an unpleasant environment.
  • Physical Abuse: Use of physical force that causes injury, pain, or impairment.
  • Sexual Abuse or Exploitation
  • Neglect or Acts of Omission: Failure to meet a child's needs, likely to harm their health or development.
  • Emotional Abuse: Persistent emotional maltreatment of a child, causing adverse effects.

Team members are not expected to investigate or confirm whether any concerns are true, but to simply follow the procedures we have outlined if any suspicion arises.

Dealing with Safeguarding Concerns

If a safeguarding issue does come to light, or there is any suspicion, an incident log will be filed here and the case will be immediately referred to one of our Designated Safeguarding Officers and investigated promptly to ensure the safety of the individual involved.

We will keep a written record if any concern arises with safeguarding, including details of the person involved, the nature of the concern, decisions made, and why they were made. These records will be signed, dated, and sent to the Designated Safeguarding Lead, and will be confidentially stored in line with GDPR regulations.

Flowchart for Handling Concerns

  1. Identify Concern: Notice signs of potential abuse or neglect.
  2. Report Immediately: Fill out the incident log and notify a DSO.
  3. DSO Review: DSO investigates the concern promptly.
  4. Record Keeping: Maintain detailed, confidential records.
  5. Follow-Up: Ensure appropriate actions are taken and documented.

Confidentiality and Data Protection

We are committed to maintaining the confidentiality of all safeguarding reports and records. All personal data is processed in accordance with GDPR regulations to ensure it is kept secure and only accessed by authorised personnel.

Additional Points

  • Only share information on a need-to-know basis.
  • Securely store all records and reports.
  • Regularly review data protection policies to align with current legislation.

Monitoring and Review

To ensure the effectiveness of our safeguarding policy, we will conduct regular reviews and updates. This will include evaluating the outcomes of safeguarding reports, feedback from team members, and any changes in legislation or best practices.

Review Schedule

  • Conduct annual reviews of the safeguarding policy.
  • Update training materials and procedures based on review findings.
  • Incorporate feedback from team members and DSOs to improve safeguarding practices.

Designated Safeguarding Officers (DSOs)

We have four safeguarding officers who are responsible for the overall welfare of Medology students. They will either be physically present at every event, or available on stand-by should the need to report any safeguarding concerns to them arise.

Legal Disclaimers

Medology takes every reasonable step to ensure the accuracy and completeness of the information contained in this safeguarding policy. However, this policy is for informational purposes only and does not constitute legal advice. Medology disclaims any liability for any actions taken or not taken based on the information provided in this policy.

Indemnity Clause

All individuals engaged with Medology, including team members, volunteers, and freelancers, agree to indemnify and hold harmless Medology, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with their actions or omissions.

Parental Consent

For all students under 18, Medology assumes parental consent when engaging with any of our services or attending our events.

Confidentiality Agreement

All team members, volunteers, and freelancers will sign a confidentiality agreement, ensuring that they understand the importance of maintaining the confidentiality of all safeguarding-related information. Breaches of confidentiality will be taken seriously and may result in disciplinary action.

Regular Policy Review

This safeguarding policy will be reviewed at least annually, and more frequently if necessary, to ensure that it remains up-to-date with current legislation and best practices. All revisions will be approved by the senior management team and communicated to all stakeholders.

This safeguarding policy will be continually updated over time. The last revision took place on Thursday, 11th July 2024.